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27. März 2014
Everybody wants to know how much in advance. Seems simple, if your car needs new brake disks. If there is something less specific - car doesn't do properly - you give the order to fix it, up to 250. Beyond the given budget, call!
To the point
… Because your job isn’t just making things. Believe it or not, that’s the easy part. …
What Clients Don’t Know (and Why It’s Your Fault) by Mike Monteiro
Replace Designer by IT and you are done. Same kind of service to the client.
… Mike Monteiro’s presentation at the Event Apart Austin 2013 conference, a presentation that seems suited to system administrators, IT consultants, and IT professionals in general. Thing is, the presentation is actually talking to designers, about designers. But design is a client services business, just like IT, whether we act like it or not (often the client is just the organization itself). Us IT guys can definitely learn a thing or two from our design brethren, and watching this is a great start. To whet your appetite here’s three of the hundred or so points he makes: …
Such a great presentation from Mike – I sent this to my team immediately after watching it. This is targeted at designers, but applicable to anyone in a services business or who works in a creative capacity.