Budget

Everybody wants to know how much in advance. Seems simple, if your car needs new brake disks. If there is something less specific - car doesn't do properly - you give the order to fix it, up to 250. Beyond the given budget, call!
Similar to our situation? Yes, indeed! We are always searching for a solution in the existing constrains. The code written, the forms designed, are a free addon, sort of.

To the point

… Because your job isn’t just making things. Believe it or not, that’s the easy part. …

What Clients Don’t Know (and Why It’s Your Fault) by Mike Monteiro

Replace Designer by IT and you are done. Same kind of service to the client.

Resonance

The Lone SysAdmin:

… Mike Monteiro’s presentation at the Event Apart Austin 2013 conference, a presentation that seems suited to system administrators, IT consultants, and IT professionals in general. Thing is, the presentation is actually talking to designers, about designers. But design is a client services business, just like IT, whether we act like it or not (often the client is just the organization itself). Us IT guys can definitely learn a thing or two from our design brethren, and watching this is a great start. To whet your appetite here’s three of the hundred or so points he makes: …

Alex King:

Such a great presentation from Mike – I sent this to my team immediately after watching it. This is targeted at designers, but applicable to anyone in a services business or who works in a creative capacity.

Others

Comparing programming to the work of other engineers? To the point from John Siracusa ACCIDENTAL TECH PODCAST 56: THE WOODPECKER, follow-up on software complexity: The Mythical Man-Month

Enjoy!